Managing Coachee Expectations

One challenge that Coaches often face is that the Coachee wants a solution and, quite often, wants it now.

This can be based on a misunderstanding of the nature of Coaching and mixing it up with mentoring – an experienced person sharing wisdom – or a Consultant – an experienced person brought into to provide a solution.

Coaching is about allowing the Coachee to find their own solution. Getting these distinctions across at the beginning of a Coaching assignment is crucial.

A great summary in Excellence in Coaching* outlines the different roles:

  • A Therapist will explore what is stopping you driving the car

  • A Counsellor will listen to your anxieties about the car

  • A Mentor will share tips from their own experience of driving cars

  • A Consultant will advise you on how to drive the car

  • A Coach will encourage and support you in driving the car

*Excellence in Coaching; The Industry Guide, edited by Jonathon Passmore, The Association for Coaching, 2nd Edition, 2010